Gridley & Company LLC (Gridley & Co.), a New York-based boutique investment bank that specializes in the Internet & Information Services industry, today announced that it served as the financial advisor to Peppers & Rogers Group, a leading global management consulting firm specializing in customer-centric strategies for Global 1000 companies, in its successful transaction with TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the world’s largest global providers of comprehensive enterprise solutions that maximize revenue, transform customer experiences and optimize business processes. Peppers & Rogers specializes in maximizing customer lifetime value by providing customer insight, analytics, strategy, and management plan execution.