Empowering the Seamless Omni-Channel Shopping Experience
We are pleased to share with you our third report on the Retail / eCommerce Industry. Retail is a $23 trillion industry in a period of massive disruption. New technologies, an increased use of data, and more sophisticated infrastructure are leading the way to an improved consumer journey / shopping experience. However, understanding how to use this data and these new technologies is highly complex and fragmented. Consumers want a personalized, real-time, omni-channel shopping experience with flexible delivery and return options. Traditional retailers are slowly trying to provide that, but it’s expensive, complex, and there’s minimal room for mistakes. The enclosed report will identify and discuss the technologies and trends that enable the modern omni-channel consumer shopping experience. The report also includes a landscape of companies in the ecosystem, M&A and private placement activity.